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Shakik Khan

Shakik Khan

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Driving impactful strategies with data-driven decisions

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About Me

Experienced professional specializing in business strategy, product development, telecom, and data-driven decision-making. With almost 5 years in the fintech industry, I excel at customer analysis, planning, and driving impactful strategies that deliver results.

As a Certified Scrum Product Owner (CSPO), I'm passionate about leveraging data to solve complex problems and create meaningful business outcomes. My expertise spans stakeholder management, product strategy, and business case preparation.

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Years Experience

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Products Launched

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YOY Growth %

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Customers Served

Skills & Expertise

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Product Strategy

Roadmapping Vision & Planning Market Research Customer Analysis
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Technical Skills

SQL APIs Analytics Tools JIRA Figma
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Soft Skills

Leadership Communication Stakeholder Management Team Collaboration
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Methodologies

Agile Scrum Lean Design Thinking

Professional Experience

July 2023 - August 2025

Assistant Manager

Nagad

  • Developed Customer Strategy 2024 for Mobile Recharge
  • Secured 43% YOY growth in volume as Partnership Manager with Grameenphone
  • Designed new Customer Segmentation plan ensuring 28% Customer Growth
  • Analyzed customer insights and collaborated with stakeholders for MOM strategy
July 2022 - July 2023

Senior Executive - Strategy

Nagad

  • Improved MOM Customer growth to 30% through Mobile Recharge Campaign Planning
  • Managed 80% transaction YOY growth in Mobile Recharge
  • Influenced Customer Retention & Growth Strategy based on customer data
  • Coordinated 20+ new projects for Mobile Recharge service
March 2021 - July 2022

Executive - Business Strategy

Nagad

  • Coordinated 150+ Segmented Campaigns to reduce churn rate
  • Attended 10+ Pre-live Product UAT sessions
  • Developed Customer Conflict Resolution process to improve Customer Journey
May 2018 - Present

Business Partner

Aakar

  • Developed 30+ new product designs generating BDT 500k in revenue
  • Served over 5,500 customers with 75,000 followers on social media
  • Led Digital Marketing planning meeting 110% of sales target
July 2017 - October 2019

Customer Engagement Officer

X - Integrated Marketing Agency

  • Resolved 10,000+ queries monthly for brands like Robi, Airtel, Samsung, Pathao
  • Employee of the month January & April 2018

Featured Projects

Customer Strategy

Customer Strategy 2024

Developed comprehensive customer strategy for Mobile Recharge resulting in 43% YOY growth

Strategy Analytics Growth
43% YOY Growth
Customer Segmentation

Customer Segmentation Plan

Designed innovative segmentation approach achieving 28% customer growth

Segmentation Data Analysis Growth
28% Customer Growth
Campaign Management

Campaign Optimization

Coordinated 150+ segmented campaigns to reduce churn rate and improve retention

Campaigns Retention Analytics
150+ Campaigns
Mobile Recharge

Mobile Recharge Growth

Managed strategic initiatives achieving 80% transaction YOY growth

Product Strategy Scale
80% YOY Growth
Product Launch

Product Launch Strategy

Successfully launched 30+ products generating significant revenue for Aakar

Product Launch Marketing Revenue
BDT 500k Revenue
Digital Marketing

Digital Marketing Campaign

Led end-to-end planning for Eid Special collection achieving 110% of sales target

Marketing E-commerce Sales
110% Target Achievement

Get In Touch

Let's Connect

I'm always open to discussing product management opportunities, collaborations, or just having a chat about strategy and innovation.

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Location

Uppsala, Sweden